FAQ
FAQ - Frequently Asked Questions
1. Do all the e-books have illustrations?
Yes, all e-books have manual or digital illustrations or digital, with or without text.
2. What are digital illustrations?
Digital illustrations are images created in applications as Paint.
3. In which languages does CLS have e-books?
CLS e-books have e-books in Portuguese, Spanish, French and English.
4. CLS e-books have printed books or only e-books?
CLS e-books only sell e-books at the moment. CLS e-books is trying to be ecologic and contribute to a best world, anyway the e-books are cheaper, more practical, do not gather dust, do not get spoiled, are lighter to carry to holidays and so one.
5. How to order an e-book at CLS e-books?
Step by step:
- The Client must read carefully the Client Agreement and Terms of Use, and accept this terms.
- The Client choose the e-book on the CATALOG page.
- On the page ORDER, fill the data asked.
- Choose the e-books, language and send to CLS e-books.
- CLS e-books will send the payment details and the invoice by e-mail.
- The Client make the paiement.
- CLS e-books confirm the paiement, send the e-book and the receipt by e-mail.
- The Client will receive the e-book - Finally.
6. Does CLS e-books send a invoice and receipt with TIN?
Yes, CLS e-books sends a invoice and receipt with TIN.
7. Which are the payement methods accepted by CLS e-books?
At the moment, CLS e-books just accept transference via Bank, ATM or Banking applications.
8. How do CLS e-books send the e-book and how I keep it?
The e-book is send by e-mail on PDF. The Client can save it by clicking on PDF and archiving it on his computer or tablet.
9. Do I need any specific software to open the PDF?
No, the PDF open on your browser, its not the best, but its work.
10. CLS e-books sell e-books to all the world?
Yes, CLS e-books sell e-books to all the world, and send it by e-mail.
11. Does CLS e-books offer discounts?
Yes, CLS e-books offers discounts to regular Clients or which purchase large quantities.
11. Does CLS e-books answer customers questions?
Yes, CLS e-books answers all questions, all the responses will be added to the FAQ page.
